Terms of Service
This is just a list of TOS that you (the client) must agree to before you commission me
It’s just for security sake, don’t worry
General Terms
Prices are subject to change based on demandI have the right to reject any order for any reasonYou can contact me at any time but I may answer later due to local hours or other workIf I don’t get clear references or enough information on the commission I won’t accept it
Payment
The currency accepted is euros (€) and can be paid through PayPal or Ko-fiThe price can be negotiatedCommissions will be paid 100% upfrontDon't send me any payment before I agreed to give you a slot and request you to send me the payment
Process and Delivery
The time it takes to finish your commission varies between 1 week to 3 months depending on factors such as health, the complexity of the commissioned piece, other work and personal issuesOnce the piece is finished you will receive the full-resolution image
Revisions
You can change the commissioned piece before the final sketchA fee will be added if you want something changed on the final drawing, unless a misunderstanding from my side has been madeIf you wish for me to change something in the drawing you have previously approved, I will charge you a fee. The amount of the extra charge depends on the change you want me to make and is usually based on an hourly wage
Copyright and Usage
I Mozzarellass (Møzz) reserve the right to cancel and refund the order at any time for any reasonI retain all copyrights over the commissioned artworkI will NOT claim the intellectual property (IP) of the commissioned artwork (your characters are still yours don’t worry)I will NOT profit further from the commissioned artwork unless you (the customer) break any of the termsI reserve the right to post the commissioned artwork online, in my portfolio as well as in publications such as art books
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You (the customer/commissioner) may upload the commissioned artwork on any website and social channels with creditYou may NOT make profits from the commissioned piece (reselling, redistributing, uploading to POD-services, making prints for selling, etc.)You may NOT alter the commissioned artwork without my consentYou MAY be allowed to sell the artwork if it’s part of an Adoptable, please discuss this with me prior to paying for the artwork thoughYou retain the rights to the intellectual property (IP)You may NOT use the commissioned artwork for commercial purposesThe following is considered copyright infringement
Reproducing/using the copyrighted artwork commercially means making money off it in any way not excluded from these termsClaiming the artwork as your ownAltering the artwork without my consentIn some cases, the commercial rights to the image may be purchased
Cancellation and Refund policy
The buyer is not allowed a refund once I started working on the commissionIf for any reason I am unable to start your commission you will receive a full refundIf you cancel your order before I started it, you can get a full refundThe kill fee for canceling the commission after work has begun is 50% of the commission's price. The client then receives the work as isIf the buyer wishes to cancel the commission after the work has started, the buyer can be issued a refund but agrees to pay the kill feePaypal specific
If you are getting a refund, do not request a Paypal chargeback. I will transfer the money back to you myselfIf you request a Paypal chargeback at any point when you were not allowed to ask for a refund you will lose all beforementioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted for commissioning me again